Shipping policy

SHIPPING & PAYMENT

At LUXXARRO, we aim to provide a transparent and reliable delivery experience. All orders are processed and shipped through our trusted logistics and fulfillment partners to ensure your items arrive safely.

Orders are fulfilled from warehouses located within the United Kingdom and the European Union, depending on product availability and delivery location.

ORDER PROCESSING

Processing Time: 1–2 business days (Monday–Friday)
Cut-off Time: Orders placed after 2:00 PM (GMT) will be processed the following business day
Tracking: Once dispatched, you will receive a confirmation email with a tracking number to monitor your delivery

SHIPPING RATES & ESTIMATED TRANSIT TIMES

Delivery times are estimated and begin from the date of dispatch.

United Kingdom
Delivery time: 2–3 business days

Free shipping

Czechia
Delivery time: 1–2 business days
Shipping fee: 49 Kč (Pick-up point) / 130 Kč (Home delivery)
Free shipping on orders over 2,000 Kč

European Union
Delivery time: 3–5 business days
Shipping fee: €25.00

International
Delivery time: 5–10 business days
Shipping fee: £25.00

Final shipping costs are calculated at checkout based on your specific delivery address.

Please review your order upon delivery.

Please review your order upon delivery. If you notice any visible damage, defects, missing items, or if the order does not match your purchase, we recommend informing the courier and contacting our support team as soon as possible. Please note that delivery services do not include product installation, setup, or technical assistance. We encourage customers to check the contents of the package and the external condition of the product upon delivery, where possible. Product contents are defined by the product description or the included documentation. If you have any questions regarding delivery, acceptance, or returns, please contact us using the details provided on our Contact Information page: https://luxxarro.com/policies/contact-information

CUSTOMS, DUTIES & TAXES

For international orders (outside the UK/EU), your order may be subject to import duties and taxes. These charges are determined by your local customs authorities and are the responsibility of the customer.

SECURE PAYMENT METHODS

We prioritize your security. All transactions are encrypted and processed through trusted payment providers:

Credit / Debit Cards: Visa, Mastercard, Maestro, American Express, Discover, UnionPay
Express Checkout: Apple Pay, PayPal
Buy Now, Pay Later: Klarna (available in supported regions)

Legal Information

LUXXARRO is a trading name of RAEBURN LIMITED, a company registered in England and Wales.

Company Number: 16509824

Registered Office Address::
181 Raeburn Avenue, Surbiton, KT5 9DE, United Kingdom